Healthcare Provider’s Onboarding Checklist

Registration Sign up for registration at https://booktelemed.com/ to initiate the review and onboarding process.

Contact Verification Ensure all contact details (Name, Address, Phone, Email) are accurate and verified for seamless communication.

KYC Documentation Complete Know Your Customer (KYC) requirements by providing copies of 2 self-attested Legal IDs and PAN for identity verification.

Professional Registration Submit proof of being a Registered Medical Officer/Practitioner, including copies of relevant certificates and active registration with IMA/State councils.

Specialization Certifications Provide copies of certifications demonstrating your area of specialization to enhance credibility.

Profile Building Upload a professional picture and create a comprehensive profile, including experience certificates, CV, resume, profile link, and details of accomplishments, journals, publications, research work, awards, etc.

Agreements and Policies Review and sign agreements, indicating your acceptance of policies governing the use of the platform and work with Healthy Cosmos Private Limited as an independent but affiliated professional.

Bank Account Information • Input bank account details for fund disbursement, specifying whether funds should be directed to your personal account or clinic account.
• A copy of the cancelled/void cheque is required.

Training Completion Understand and agree to Agreements, Best Practices, and Guidelines for ethical and professional conduct.
Successfully complete training on effectively using the Telemedicine Portal to maximize your engagement with patients.

Note: The maximum age for onboarding a new healthcare specialist is 68 years.

Appointment Availability to Schedule Consultations

Kindly ensure that a minimum of one hour is designated daily in your schedule for TeleHealth services to guarantee accessibility for patients seeking virtual consultations, preferably late evening IST hours to accomodate North American & EU time Zones.

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HCP’s profile development template, for presentation to the global audience

To impress patients, a healthcare professional’s profile page should include all the sections that showcase their expertise, experience, education, approach to patient care and testimonials/reviews from their old or existing patients. Please share the following information andlet us help you shine on the global stage and maximize your visibility in the global healthcare arena.

Introduction/About Me:

• A brief introduction highlighting the healthcare professional’s background.
• Total number of years of experience.
• Areas of specialization and super specialization, including the list of medical conditions.
• Approximate # of satisfied patients so far.
• Appx # of successful surgeries/procedures performed so far.

Approach to patient care, emphasizing qualities, such as empathy, compassion, and patient-centered care.

Education and Trainings • Details about the healthcare professional’s educational background, including medical degrees, certifications, and specialized training.
• Certifications

Experience • A summary of the healthcare professional’s professional experience, including years in practice, previous positions held, and any notable achievements or awards.
• Top institutions worked with.

Specialized Services Offered A list of medical services and treatments offered by the healthcare professional, including diagnostic procedures, treatment options, and specialty services.

Patient Reviews/Testimonials Testimonials and reviews from previous patients highlighting their experiences with the healthcare professional, including feedback on the quality of care and overall satisfaction.
• Share URLs with existing reviews

Publications and Research Information about any publications, research projects, or academic contributions made by the healthcare professional in their field of expertise.

Professional Memberships(Including International) Membership in professional organizations, societies, or associations related to the healthcare professional’s specialty, demonstrating their commitment to ongoing education and professional development.

Languages Spoken A list of languages spoken by the healthcare professional, particularly if they are multilingual and able to communicate with patients in multiple languages.

Appointment scheduling hours During these designated times, it’s imperative that healthcare professionals prioritize availability to honor patients’ time and ensure they receive timely and responsive care when they need it most.