Services offered by our super specialist doctors
Yes. BookTeleMed™.com is operated by Healthy Cosmos Private Limited, a globally compliant telehealth service registered in India, facilitating second medical opinions and advanced specialist consultations. Our doctors are highly reputed super-specialists practicing in JCI- and NABH-accredited hospitals, and our platform is designed for safe, voluntary, and informative consultations with no hidden costs or referrals needed.
Yes. In countries like Canada, Ireland, the U.S., Australia, and others, it is completely legal for patients to seek voluntary online consultations or second medical opinions from international doctors. These consultations are meant to enhance your understanding and help you make informed choices; they are not intended to replace your local care but to complement it.
Yes. Our super-specialist doctors can suggest:
- Relevant diagnostic tests
- Possible medication options
- Alternate or advanced treatment lines
- International clinical guidelines to follow
These suggestions are included in your detailed consultation summary, which can then be reviewed and adapted by your local physician according to local medical standards and available medications.
This helps accelerate and personalize your care journey at home while ensuring global clinical input.
Often, yes—especially when the advice is from globally respected specialists. BookTeleMed’s doctors offer evidence-based, globally aligned opinions, including treatment approaches followed by Mayo Clinic, Cleveland Clinic, AIIMS, and other leading institutions.
Your local doctor can use this guidance to:
- Validate or fine-tune your treatment plan
- Expedite referrals or diagnostics
- Offer confidence to move forward safely
Many patients report that their local care team welcomed the extra insights.
BookTeleMed provides expert medical opinions and treatment suggestions but does not replace your local medical provider.
Our service is designed to empower your care, not to deliver emergency care or write enforceable prescriptions. All advice is non-binding, and your local licensed doctor retains responsibility for prescriptions, final decisions, and follow-ups.
We act as your global advisor—not your treating physician.
You’d be surprised. In one video call, you can:
- Clarify your diagnosis or treatment direction
- Get expert input on rare, complex, or overlooked conditions
- Explore non-invasive alternatives to surgery
- Receive a suggested line of treatment to bring to your doctor
- Discover new drug protocols or lesser-known test options
Most patients leave with a clear roadmap to act locally—with more confidence.
Your BookTeleMed consultation summary can serve as a strategic tool. Patients have used it to:
- Request faster imaging, lab tests, or specialist referrals
- Justify specific drug options or off-label therapies
- Get insurers to approve alternate treatments
- Decide when and where to pursue treatment abroad
In short, we help you move the needle with clarity, urgency, and confidence.
No. While our specialists may suggest medications, tests, or treatment lines, these are to be used as recommendations only. You must consult your local doctor to assess if the advice is appropriate for your region’s:
- Regulations and licensing
- Available medicines or generics
- Health system protocols
This ensures safe, legal, and tailored care.
Absolutely. At BookTeleMed, we prioritize your privacy and data security at every step. Here’s how we ensure it:
- All your personal and medical information is stored using bank-grade encryption
- Your data is never shared, sold, or exposed to unauthorized third parties
- We follow strict confidentiality protocols to protect doctor-patient interactions
- Audio and video consultations are conducted via HIPAA-compliant Zoom, trusted globally by hospitals and healthcare systems
- Messaging and documents shared on our platform remain fully encrypted and secure
Your health information stays confidential, private, and in your control—as it should be.
Telehealth consultation and a second medical opinion are both healthcare services that may involve seeking medical advice remotely, however, there are some key differences between the two:
| Specialty Telehealth | Second medical opinion | |
|---|---|---|
| Purpose | It refers to a primary consultation with a healthcare professional conducted remotely. It is typically used for non-emergency situations when a patient seeks medical advice or treatment for a specific health concern without physically visiting a healthcare facility. | It involves seeking an additional evaluation or assessment from another healthcare professional after receiving a diagnosis or treatment plan from a primary physician. The purpose is to gain further insights, confirm the initial diagnosis, explore alternative treatment options, or resolve any doubts or concerns. |
| Context | It can be a standalone service or part of a regular healthcare practice. It is often used for minor illnesses, chronic condition management, follow-up visits, prescription refills, mental health consultations, and general medical advice. | It is sought in situations where a patient has received a diagnosis, proposed treatment plan, or surgery recommendation from a primary physician, but wants to ensure its accuracy, explore alternative approaches, or find additional options before proceeding. |
| Medical Professional Involvement | It involves direct interaction between a patient and a healthcare professional, such as a doctor or nurse, through video calls, phone calls, or online messaging platforms. The healthcare professional evaluates the patient’s symptoms, medical history, and provides a diagnosis, treatment recommendations, or advice remotely. | It generally requires the patient’s medical records, test results, and treatment history to be shared with another healthcare professional who specializes in the specific area of concern. The specialist reviews the provided information, may conduct additional assessments if necessary, and offers an independent evaluation, diagnosis, treatment options, or alternative suggestions. |
| Scope and Depth | It is usually a focused interaction addressing a specific health concern, and the healthcare professional’s evaluation and advice are based on the information provided by the patient during the remote session. The healthcare professional may not have access to the patient’s complete medical history or physical examination. | It involves a comprehensive evaluation of the patient’s medical records, test results, and diagnostic images, along with the specialist’s expertise. The specialist may conduct a detailed analysis, review the initial diagnosis, and provide an in-depth evaluation considering various factors before offering a second opinion. |
Our platform allows you to find easy access to virtual medical care and second medical opinion by the top-notch specialists in your area of concern from India and other countries with little to no wait times and may also help save money on your medical expenses.
The health care professionals who use our platform are primarily concerned with providing high-quality medical care to their patients. This involves using their knowledge and expertise to diagnose and treat patients effectively and educating them to make healthy lifestyle choices.
Other benefits of using www.booktelemed.com include:
- Wide range of specialities on the same platform
- Affordable and transparent pricing (no hidden costs)
- Qualified & experienced professionals
- Top notch patient satisfaction guarantee
- Getting a fresh perspective on your diagnosis and treatment plan
- Improving your understanding of your condition
- Identifying potential complications or risks
- Helping you make a more informed decision about your treatment.
These services are offered across the globe with a heavy focus and usage in USA and Canada.
New / First time users need to sign up by filling in the form on our homepage www.BookTeleMed™.com. And the users who have already signed-up, should login using https://login.booktelemed.com/.
Yes, at this point, the international telehealth services provided by the healthcare specialists through www.booktelemed.com are not a part of any insurance networks and the patients are responsible for paying out of the pocket.
Our pricing is fixed and very transparent without any hidden charges. Please check our pricing section for more details.
A second medical opinion is an opinion on a medical condition from a health care professional who may not be the patient’s primary care provider.
Reports suggest that the global Medical Second Opinion market is projected to grow from USD 3.56 billion in 2020 to USD 10.24 billion by 2026 at a CAGR of over 19.3%.
Benefits: A second medical opinion can help pateints to confirm a diagnosis, explore their treatment options, provide additional insights, peace of mind and further clarity on their medical condition and treatment options. This is particularly useful when the patient is facing a complex medical condition and wants to be sure that they are getting the best possible care.
And this is especially true when the second opinion is sought from an internationally acclaimed specialists with significant experience in their field. Different medical specialists may have different recommendations, and by getting a second opinion, a patient can learn about different treatments and perspectives that may be more suitable for their specific condition.
You can avail a telehealth consultation through our platform by using any desktop, laptop or a smart mobile device over an audio or video call with your specialists.
Our platform is cautiously designed to be HIPAA compliant and made very secure. We follow global best practices to keep the data secure, however, there is always a possibility of data breach in today’s world that the patients must understand that and indemnify Healthy Cosmos® Pvt. Ltd., its employees, affiliates and associated Healthcare professionals against all claims & any lawsuits in case of any data breach or discrepancy.
All the patient records are stored on our data centers in India.
All the patients can view and manage their medical records and information in their online account once they sign-up. In order to deliver the services efficiently, the patient information needs to be shared with the healthcare professionals as well as certain trusted employees who facilitate patient consultations.
Your Healthcare professional/s will discuss with you their medical opinion and advise.
For all emergencies, you must connect with your local healthcare authorities.
Yes, every patient is strongly encouraged to consult their primary care physician and see them in person if needed.
In general, telehealth can be used in any medical specialty where it is appropriate to provide care and advice remotely, using telecommunications technology.
Some of the most common specialties in telehealth include family medicine, internal medicine, psychiatry, dermatology, lifestyle management, cardiology, neurology, gynaecology, pediatrics, orthopedics, dietetics and Nutrition and many more.
Other telehealth services commonly searched by patients include:
- Virtual doctor consultations for secondary care and specialist visits.
- Remote monitoring of vital signs and health conditions.
- Online medication management.
- Mental health and therapy services through teletherapy and telepsychiatry.
- Teledermatology services for skin related consultations and treatments.
- Telerehabilitation services.
- Telestroke services.
- Tele-ophthalmology services for eye-related consultations and treatments.
These services have gained popularity due to the ongoing COVID-19 pandemic and the need for social distancing measures. With telehealth, patients can receive medical care from the comfort and safety of their own homes.
- Even though, the Healthcare professionals in our network are highly qualified and experienced but because of the limitation of Telehealth, it may not be an appropriate option for all the medical conditions and for every patient. It is important for patients to discuss their options with the healthcare providers in their legal jurisdiction or where they live to determine the best course of treatment and diagnosis.
- Any patient seeking cross-border Telehealth or medical services must fully understands the limitations and restrictions from their government and local authorities.
- For all emergencies, patients must seek an advise or treatment from their local medical centers.
- All patients booking or attending a Telehealth consultation must willingly agree to use their judgement and advise from their local legal authorities to pursue their treatment. They take full responsibility for the results of their treatment and indemnify Healthy Cosmos® Pvt. Ltd., its employees, affiliates and associated Healthcare professionals against all claims & any lawsuits.
- All patients must read, understand and explicitly consent to all the terms, policies, legal notice and requirements of making any bookings and/or consulting delineated by Healthy cosmos® private limited.
For more details, please refer to https://booktelemed.com/disclosures-and-disclaimers/
*All patient consultations are voluntary with their expressed consent.
