Patient's Expressed Consent

Patient’s Expressed Consent

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  • That I am 18 years or older and/or the parent or legal guardian of the individual Voluntarily seeking medical consultation or Telehealth services from India.
  • I share an expressed consent to receive electronic messages from Healthy Cosmos Pvt. Ltd., its employees, affiliates, associates, partners, agents, associated healthcare professionals and digital platforms including personalized marketing materials relating to products, services, therapeutic areas, disease state information, invitations to participate in events, consultations or activities organized or sponsored by Healthy Cosmos Pvt. Ltd. and other general marketing communications, announcements and newsletters that they may send to me from time to time for the purpose of sharing information and developing and managing our professional relationship.
  • I hereby give my Expressed consent to participate in a telehealth consultation with the recommended or chosen Indian doctor or the healthcare professional. I give my permission for my healthcare professional to use telehealth to assess my condition, diagnose me, share an opinion or a treatment plan and prescribe medications as needed, and to order and review test results as necessary. I will use my judgement and advise from my local legal authorities to pursue my treatment for which I take full responsibility of the results and indemnify Healthy Cosmos Pvt. Ltd., it’s employees, affiliates, partners, agents, parent company and associated Healthcare professionals against all claims & suits or any legal action and I agree to waive them of any liability and will not harm them in any possible way. I understand that all laws as per the Indian jurisdiction will be applicable.
  • I understand that it is my sole responsibility to inform my doctor of any changes in my medical condition and to follow their instructions and recommendations.
  • I understand that this virtual visit will be conducted using the digital platform supported by Healthy Cosmos Pvt. Ltd. and its technology partners. I acknowledge that telehealth may have limitations and that my doctor may not be able to diagnose or treat me as effectively as an in-person visit.
  • I understand and agree that the contents of the meeting, sensitive information and medical records will be recorded and saved for quality assurance, training and preparing the treatment plan. I acknowledge that the security and privacy of my personal and medical information during the telehealth consultation are important and I trust that the healthcare professional, myself and Healthy Cosmos Pvt. Ltd. will use reasonable measures to protect the confidentiality and security of my information, however, it may not be entirely possible to protect all the information for which I will not hold Healthy Cosmos Pvt. Ltd. , its employees or associated healthcare professionals liable or legally responsible.
  • I understand that telehealth consultations are subject to the same laws and regulations as in-person visits in India, and that my doctor will adhere to these regulations as per the Indian jurisdiction.
  • I understand that I have the right to withdraw my consent for telehealth at any time and that I may continue my in-person visits as and when needed.
  • I agree to indemnify and hold harmless Healthy Cosmos Pvt. Ltd., its employees, affiliates, officers, agents, directors, partners and associated healthcare professionals using their platform and technology from any claims, damages, or expenses arising from my use of Healthy Cosmos Pvt. Ltd.’s telehealth platform and technology or from my medical or sensitive data breaches.
  • By signing up on this website or by receiving medical services from the Healthcare providers, I acknowledge and fully understand that my personal and medical information will be stored in secure data centers located in India or at locations where the company, Healthy Cosmos may find secure storage. I hereby share my expressed consent for such storage. Additionally, I acknowledge that, for the purpose of providing comprehensive healthcare services and operational requirements, Healthy Cosmos Private Limited may need to share my data at locations where they operate or with their working partners and team members.
  • I confirm that I have read and understand the information provided and that I give my voluntary consent for my telehealth consultations or for the person I am consenting for. I also understand that I’m under no obligation to consent and can withdraw my consent at anytime by contacting Healthy Cosmos Pvt. Ltd., through their website or reaching out to their customer care team.
  • I affirm that all information provided is true and legally accurate to the best of my knowledge. I have not concealed any facts. I acknowledge that I am fully responsible and liable for any misrepresentations or false information.
  • I understand and acknowledge that any prescription provided to me by the healthcare professional during a teleconsultation is legally valid only within the jurisdiction of India. I further consent to the facilitation of shipment of prescribed medications by Healthy Cosmos, subject to my voluntary agreement, for a maximum period of 90 days. Additionally, I am aware that the same generic medication may be available in my native country, and I am encouraged to consult with my local healthcare practitioner before purchasing any prescribed drugs. If any prescribed medication causes adverse reactions or is unsuitable for me, I agree to discontinue its use immediately and seek advice from my local healthcare specialist.
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